FAQ

We’re putting together a collection of frequently asked questions about HeyReal Al. If you have aquestion that isn’t included yet, feel free to ask on our Discord server.

General Questions:

How can I get contact and support?

You are welcome to join our Discord and create a post in the Ask for Help channel. You can also contact us via email at [email protected]. We will reply to your question as soon as possible.

What kind of content is not supported on HeyReal?

Any form of child pornography is strictly forbidden.

Direct genital exposure is not allowed.

Violence and inappropriate political content should be avoided on HeyReal.

The real-life image of celebrities, politicians, and your friends can not be used on HeyReal.

This content may be restricted by HeyReal. If you have any questions, please try to contact us.

Are my accounts and chat private and safe?

Any private content in your accounts, characters, and chat is 100% safe and only visible to you unless you share and make it public.

You can find more details in the Privacy Policy.

HeyReal AI doesn’t work, what should I do?

HeyReal will keep updating to give users a better experience. You may need to clear your browser cache to receive the update, or you may encounter some failure.

If you still can not fix your issue, please get in touch with us on Discord for help.

What is the Bonus Message and how do I earn it?

The Bonus Message is independent of your subscription and will never expire. When there is no message in your plan, you can use the bonus message to continue chatting with characters.

You can redeem or purchase Bonus Messages on the Bonus Page with HeyReal coins, which can be earned by finishing daily and special tasks.

Subscription Questions:

How can I cancel subscriptions?

Sure, enter the subscription management section of the payment app you use, cancel the subscription, and HeyReal will not refresh your subscription next month.

How can I get a refund if I cancel my subscription?

The refund policy varies depending on the situation. Heyreal will not offer a refund except in cases of Fraud. See more information in the Terms and Conditions.

People Also Ask:

What is NSFW AI?

No Safe For Work AI (NSFW AI) refers to AI tools that can generate NSFW content that is not appropriate to be demonstrated to the public. These AI tools may create sexual, violent, or otherwise explicit art.

Is there an AI chat without an NSFW filter?

HeyReal AI divides all content into SFW and NSFW parts. You can turn on the unfiltered switch to remove the NSFW filter.

Is chat Al safe to use?

Yes. Chat Al is safe to use since all data is secured, including user information, chat logs, and other content.

Is there a chat Al without restrictions?

Yes. HeyReal offers Al chat bots without NSFW restrictions.

Where does the chat bot get answers from?

The chat bot is pre-trained based on a large number of books and web-based information. These books help the chat bot understand sentences and logic so that it can organize human languages.