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Privacy Policy
Last updated: April 16, 2024
This Privacy Policy describes the policies and procedures regarding the collection, use, and disclosure of personal information when you use our Service and outlines your privacy rights and protections under the law.
By using our Service, you agree to the collection and use of information as described in this Privacy Policy.
1. Definitions
As part of our commitment to respecting your privacy, our Services will always be provided with your consent.
Within this document, we aim to provide clear information on how your data is processed when you visit the Website and utilize our Services.
Here are the key definitions you should be aware of:
Account: A unique account established for your access to our Service or specific parts of it.
Affiliate: An entity that controls, is controlled by, or is under common control with another party, where “control” denotes ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Company: Referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement, it pertains to HeyReal.
Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among other uses.
Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Any information relating to an identified or identifiable individual.
Service: Denotes the Website.
Service Provider: Any natural or legal person processing data on behalf of the Company. This includes third-party entities or individuals employed by the Company to facilitate, provide, or analyze the Service.
Third-party Social Media Service: Any website or social network site through which a User can log in or create an account to use the Service.
Usage Data: Data collected automatically, generated by the use of the Service or its infrastructure.
Website: Refers to HeyReal, accessible from heyreal.ai.
You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Age Policy
While we aim for widespread adoption of the ultimate experience, users must be at least 18 years old to access heyreal.ai.
HeyReal is committed to not knowingly collecting any Personal Information from or targeting children, minors, or individuals under the age of 18. Should we become aware of a child, minor, or individual under the age of 18 registering with us or providing Personal Information, we will take immediate action to terminate their registration and promptly delete any such Personal Information, as required by law.
3. Collection of Your Personal Information
Personal Information
During your use of Our Service, We may request that You provide Us with certain personally identifiable information that can be utilized to contact or identify You. This information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage data
Usage Data
Usage data is automatically collected when You use the Service.
This data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the duration of Your visit on those pages, unique device identifiers, and other diagnostic data.
When You access the Service via a mobile device, We may automatically collect certain information, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service via a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You choose to register through or grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.
You may also have the option to share additional information with the Company through Your Third-Party Social Media Service’s account. By providing such information and Personal Data, either during registration or otherwise, You are granting the Company permission to use, share, and store it in accordance with this Privacy Policy.
Tracking Technologies and Cookies
We utilize Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. The technologies We employ may include:
Cookies or Browser Cookies: These are small files placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not be accessible. Unless You adjust Your browser settings to refuse Cookies, our Service may utilize Cookies.
Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons, which allow the Company to, for instance, count users who have visited certain pages or opened an email, and gather related website statistics (such as the popularity of a specific section and verification of system and server integrity).
Cookies can be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device even after You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the following purposes:
Necessary / Essential Cookies: These are Session Cookies essential for providing You with services available through the Website and enabling You to utilize some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the requested services cannot be provided, and We only utilize them to provide You with those services.
Cookies Policy / Notice Acceptance Cookies: These are Persistent Cookies identifying if users have accepted the use of cookies on the Website.
Functionality Cookies: These are Persistent Cookies allowing Us to remember choices You make when using the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to offer You a more personalized experience and avoid the need to re-enter Your preferences every time You use the Website.
4. Utilization of Your Personal Data
The Company may utilize Personal Data for the following objectives:
To deliver and sustain our Service, including monitoring Service usage.
To administer Your Account: managing Your registration as a user of the Service. The Personal Data You provide grants You access to various Service functionalities available to registered users.
For contractual performance: developing, fulfilling, and executing purchase contracts for products, items, or services You have bought, or any other contract with Us through the Service.
To reach out to You: contacting You via email, phone calls, SMS, or other electronic communication forms, such as push notifications from mobile applications, concerning updates or informative communications related to functionalities, products, or contracted services, including security updates when necessary or reasonable for their implementation.
To offer You news, special offers, and general information about other goods, services, and events similar to those You have already purchased or inquired about, unless You have chosen not to receive such information.
To address Your inquiries: attending to and managing Your requests to Us.
For business transitions: We may utilize Your information to evaluate or execute a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other objectives: We may utilize Your information for other purposes, such as data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and Your overall experience.
We may disclose Your personal information in the following scenarios:
To Service Providers: Sharing Your personal information with Service Providers to monitor and analyze Service usage and to contact You.
For business transitions: Sharing or transferring Your personal information in connection with, or during discussions of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: Sharing Your information with Our affiliates, with the condition that these affiliates abide by this Privacy Policy. Affiliates include Our parent company and any subsidiaries, joint venture partners, or other companies under common control with Us.
With business partners: Sharing Your information with Our business partners to provide You with specific products, services, or promotions.
With other users: When You share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
With Your consent: Disclosing Your personal information for any other purpose with Your consent
5. Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will keep and utilize Your Personal Data as required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.
Additionally, the Company will retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter duration, unless it’s necessary to enhance security or improve the functionality of Our Service, or if legal obligations mandate longer retention periods.
Your information, including Personal Data, is processed at the Company’s operational offices and other locations where processing entities are situated. This means the information may be transferred to computers located outside Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy and Your submission of such information signify Your agreement to this transfer.
The Company will take all reasonable steps to ensure Your data is treated securely and in line with this Privacy Policy. No transfer of Your Personal Data will occur to an organization or country unless adequate controls are in place, including the security of Your data and other personal information.
6. Deletion of Your Personal Data
You have the right to request the deletion of the Personal Data We have collected about You.
Our Service may provide the capability to delete certain information about You from within the Service.
You can update, amend, or delete Your information at any time by signing in to Your Account, if applicable, and accessing the account settings section to manage Your personal information. Alternatively, You may contact Us to request access to, correction, or deletion of any personal information You have provided to Us.
However, please note that We may need to retain certain information when legally obligated or when a lawful basis requires it.
7. Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under specific circumstances, the Company may be compelled to disclose Your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Other Legal Requirements
The Company may disclose Your Personal Data in good faith belief that such action is necessary to:
- – Comply with a legal obligation
- – Protect and defend the rights or property of the Company
- – Prevent or investigate potential wrongdoing in connection with the Service
- – Safeguard the personal safety of Service Users or the public
- – Protect against legal liability
8. Security of Your Personal Data
The security of Your Personal Data is paramount to Us, but it’s important to note that no method of transmission over the Internet or electronic storage is 100% secure. While We employ commercially acceptable means to safeguard Your Personal Data, We cannot guarantee absolute security.
9. Changes to this Privacy Policy
We reserve the right to update Our Privacy Policy occasionally. Any alterations will be communicated by posting the revised Privacy Policy on this page.
Prior to the changes taking effect, We will notify You through email and/or a prominent notice on Our Service. The “Last updated” date at the top of this Privacy Policy will also be modified.
We recommend reviewing this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective upon posting on this page.
This Privacy Policy was generated with the assistance of the Free Privacy Policy Generator.
10. Contact Us
If You have any inquiries regarding this Privacy Policy, You can reach out to us via email: [email protected]
